We ship out your first order straight away. After this, the following boxes will be sent on the 14th of each month. Please allow up to 5 days for delivery.

We ship out your first order straight away. After this, the following boxes will be sent on the 14th of each month. Please allow up to 5 days for delivery.

Why hasn't my subscription box arrived yet?

You can amend your payment details at any time within the 'Manage my Subscription' drop-down button.

You can amend your payment details at any time within the &apos;Manage my Subscription&apos; drop-down button.

How do I update my payment card details?

Absolutely. Our subscriptions are flexible, meaning you can pause and restart your subscription at any point.

Absolutely. Our subscriptions are flexible, meaning you can pause and restart your subscription at any point.

Can I pause my subscription?

All of our subscription boxes are letterbox-friendly, so you don't need to worry about missing your chocolate delivery!

All of our subscription boxes are letterbox-friendly, so you don&apos;t need to worry about missing your chocolate delivery!

Do I need to be in receive my subscription box?

Love Cocoa

Chocolate Subscription

How do I track the progress of an order?

Will my parcel fit through the letterbox?

What is your cut-off time for sending parcels?

Where do you ship?

What if my order arrives damaged?

How long does it take to ship?

Where is my order?

How much does delivery cost?

Shipping

Does an invoice or receipt come with the delivery?

Can I add or remove products after placing my order?

Can I change my delivery address after I have placed my order?

Can I include a gift message?

How do I find my order number?

What if I didn't receive an order confirmation email?

How do I review a product?

Orders

What is the Cadbury link?

Where can I follow you on social media?

Do you have physical stores?

Where do you source your cocoa?

About Us

Is the chocolate fair trade?

Why do you plant trees?

Sustainability

Are returns free?

Do you accept returns?

How can I get a refund?

Refunds & Returns

What payment methods do you accept?

Payments